FAQs
Answers to your questions
If you start ironing clothes, you can do it yourself at home. The basis is a good steam iron. To avoid damaging the clothes, it is necessary to set the correct temperature of the iron according to the material. If you only have a dry iron, you will still need a wet cloth or towel. When ironing with a dry iron over a towel, you can increase the temperature by a few degrees, but it is important to keep the towel still wet. Spread your clothes on the ironing board and iron on the back with the steam setting set. It starts with the bottom layer. We iron from the edge to the dividing seam of the corset and skirt.
If we don't get to the seam, we steam this part at the end of ironing. In this way, we iron around each layer gradually from the inner to the outer.
If the corset is decorated, we slowly steam the warehouses and decorations. Using the tip of the iron, slowly and carefully iron the folds. Finally, we hang the dress on a hanger. Let them hang in space and high enough.
Withdrawal from the purchase contract
The customer has the right to withdraw from the purchase contract within 14 days of receipt of the goods, and the goods must be in their original condition and undamaged. Upon withdrawal by the buyer, bears the risk and cost of returning the goods to the buyer. It cannot be returned after adjusting the dress.
More in our business conditions.
Are the photos on the site trusted?
Yes, we guarantee the credibility of the photos on this site. The photos are real and often taken directly on our customers, so you can be sure that you will receive exactly the same goods. Shop without worries! :)
Do you offer gift vouchers?
Yes, we offer gift vouchers as a suitable gift for your loved ones, which you will definitely make happy. The value can be listed any (most often 1000, - CZK). These vouchers can also be passed on to another name.
If you are interested, do not hesitate to contact us.
What if the dress doesn't fit me?
If you are not sure about your choice, do not hesitate to contact us for a professional consultation. We will advise you on the correct size and, if necessary, adjust it to measure before sending the goods (adjustments on request are possible even after the purchase). Most of our dresses are lacing, so if you gain a little weight or lose weight, they will fit you perfectly even then. We guarantee you a trouble-free purchase.
How to properly iron a wedding dress?
How to wash clothes properly (alone)?
Ideally, soak cold or lukewarm water in the tub and add the recommended dose of detergent for delicate fabrics. Stir the water thoroughly to make sure that the detergent has completely dissolved, and only then put the clothes in the tub.
Gently squeeze the dress several times and then let it rest in a water bath for about 15 minutes. If the clothes are more soiled, leave them soaked longer, or if they have stains, gently rub a special stain remover or liquid detergent into them. Once the clothes are clean, rinse them in newly soaked water and gently squeeze to remove the rest of the detergent.
Avoid violent twisting and squeezing. Squeeze the water gently from the dress. You can then place the dress on an absorbent towel, roll it together and press it several times. After unpacking, let the clothes dry so that they dry evenly, preferably underlaid with a towel and placed, for example, on a clothes dryer or hung on a hanger.
If you are afraid to start cleaning yourself, take your clothes to a dry cleaner's. Our salon also offers this option (average price for cleaning is around 800 CZK)